- Orders take 1-2 business days to process, excluding weekends and holidays.
- After processing, you will receive an email with your tracking number.
- Orders received after 6:00 PM will be processed on the next working day.
- To prevent return and delivery issues, we have an order verification process that checks for complete address and phone number.
- Delivery time varies based on the shipping destination, typically ranging from 3-12 business days.
- If you have any questions about our shipping policy, you can contact us at 91500-77349.
- If you're not satisfied with your purchase, we have a hassle-free return policy.
- To initiate a return or exchange, contact our customer support within 48 hours of receiving your order.
- Fill out the ""Return/Exchange Form"" on our website, providing your order number, reason for return, and any relevant photos.
- Our team will review your request and provide instructions for returning the item. If your location isn't accessible to our shipping partner, you'll need to arrange the return shipping yourself.
- Once we receive the item and confirm it's in its original condition, we'll process your refund or exchange.
- Make sure to return the product with all tags, packing materials, courier receipt, invoice, and other documents to avoid any penalty fees (up to 200 INR on a case-by-case basis).
- The Product Safety Protocol process typically takes up to 3 business days.
- Note that items bought on discounted sales or offers are not eligible for returns.
- Refunds may take up to 10 -business days to be processed.
- The refund will be issued to the original payment method used for the purchase.
- Cash on Delivery (COD) fees are non-refundable as they are charged for the service provided by the shipping partner.
- For COD orders, the refund amount will be issued as store credit for security and technical reasons.
- Reverse shipment charges mentioned in the Return/Exchange Policy apply. You may be subject to an additional restocking fee depending on the specific case.
Bergen Day Bag - Grey
Never lose your keys again with this bag that comes equipped with a key holder. No more fumbling through your bag trying to find your keys - now you can keep them safe and secure in their designated spot.
It comes with a handy zipper pocket that keeps your essentials within easy reach. No more digging through the depths of your bag to find your phone or wallet – simply unzip the pocket and grab what you need.
Quick Pockets and Elastic Pocketst
Access your essentials quickly and easily with the exterior quick pockets on this bag.The elastic side pockets are perfect for holding water bottles, umbrellas, or other items you need quick access to.