Shipping
- All orders are processed in 1-2 business days, excluding weekends and public holidays.
- Upon processing, you will receive an email with your tracking number.
- You can alternatively check tracking information from your account dashboard.
- Delivery time varies based on the shipping destination, typically ranging from 3-10 days.
For faster delivery time, get in touch with us over email.
Return
We offer a hassle-free return policy. Items can be returned if they don't meet your expectations or are damaged/faulty.
- Use the Return Portal within 48 hours of receiving your order. Allow us 2 business days to revert to the Return Request.
- Items bought during discounted sales or promotional prices are not eligible for returns.
- Check our size chart before purchasing, as returns are not accepted based on size issues.
- Refund is processed once the product completes warehouse inspection. Average refund timeline is 7 days.
- Refer to Returns and Exchange policy for detailed information
Refund
You can raise for Exchange using our Return & Exchange Portal within 7 days of receiving your order. A timeline above this would void the Exchange Eligibility.
- We offer a one time no-fee exchange.
- Once goods are returned to the warehouse and Resellability inspection is completed, we would immediately process your exchange request.
- Any difference in price has to be paid if it is excess and it would be settled as Store Credit in case the chosen product is of lesser price.
- Refer to Returns and Exchange policy for detailed information
Bergen Day Bag - Grey
Key Holder
Never lose your keys again with this bag that comes equipped with a key holder. No more fumbling through your bag trying to find your keys - now you can keep them safe and secure in their designated spot.
Enclosed Pocket
It comes with a handy zipper pocket that keeps your essentials within easy reach. No more digging through the depths of your bag to find your phone or wallet – simply unzip the pocket and grab what you need.
Quick Pockets and Elastic Pocketst
Access your essentials quickly and easily with the exterior quick pockets on this bag.The elastic side pockets are perfect for holding water bottles, umbrellas, or other items you need quick access to.